Network Ops Engineer III- India
On-site · Bengaluru, Karnataka, India
Job Summary
The NOCC Engineer is responsible for monitoring and maintaining network systems, ensuring optimal performance, and troubleshooting issues related to Global Network infrastructure & services. This role involves actively responding to alerts, managing network incidents, and conducting daily health checks to ensure network uptime as per SLA. The engineer will liaise with internal and external stakeholders, implement standard network changes, and collaborate with specialists for migration and upgrade activities. Strong skills in routing & switching, familiarity with network monitoring tools, and relevant certifications are critical for success in this position.
Required Qualifications
- CCNA / Equivalent certification is mandatory
- Actively monitoring and troubleshooting incidents related to Global Network infrastructure & services
- Ability to multitask and handle multiple alerts
- Excellent verbal and written skills
- Ability to Collaborate across departments and work as part of a team
Desired Qualifications
- Good Understanding on Cisco & Arista Routers and Switches
- Understanding on Wireless Standards & Security features
- Ability to do advanced routing/switching, FW troubleshooting
- Understanding of Palo Alto and/or Fortinet Operations
- Understanding of Monitoring Tools like SolarWinds/Splunk
- Basic Understanding on GCP Cloud
- Basic Understanding of polling methods like SNMP/ICMP/WMI/Agents
- Knowledge on Configuring, Monitoring and tracking Alerts generated by different Monitoring Systems
- Understanding of Jira Software for project and issue tracking
- Understanding of Multicast concepts like PIM-SM, MSDP, AnyCastRP
- Understanding of F5 Load balancer techniques
- Understanding of VPN techniques such as GRE, IPSec and SSL
- Understanding of scripting language/tools such as Python / Ansible / Terraform
Additional Requirements
- Comfortable in working on weekend shifts
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