Network Observability Senior Advisor
$123,500–$205,800 year
Remote · United States
Job Summary
Senior Network Observability Advisor designs and builds tools that monitor network performance and detect problems; leads complex network and infrastructure projects; fixes difficult and high-priority network and system issues; creates and maintains technical standards for reliability and manageability; mentors engineers; collaborates with Data Networks, Voice Networks, Contact Center, and Information Protection; plans projects, manages risks, supports capacity and budget planning; communicates updates and recommendations to leaders; works with vendors; manages multiple projects independently; occasional travel (~5–10 days/year); salary range 123,500-205,800 USD/year; eligible for annual bonus; comprehensive benefits including health, 401(k), PTO, and holidays.
Required Qualifications
- At least 3 years of experience working with network monitoring tools such as Netcool, SevOne, or Prognosis
- At least 3 years of experience supporting systems on Linux and Windows
- Hands-on experience managing Linux systems
- Strong knowledge of SNMP, MIBs, and OIDs to collect network data
- Experience writing scripts or code using Python, Perl, or PowerShell
- Experience working with databases such as PostgreSQL, MySQL, MS SQL, or Oracle
- Basic understanding of local and wide area networks (LAN/WAN)
- Basic knowledge of network tools and services such as DNS, DHCP, SYSLOG, RADIUS, IPSec, NAT, and ACLs
- Experience supporting customers or operations teams
- Strong problem-solving, writing, and communication skills
- Experience working on Agile teams, including Scrum or Kanban
- Education: A college degree or diploma in a technical field such as Computer Science, Information Systems, or Engineering or equivalent work experience
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