Network Infrastructure Technician I
On-sitePyramid, Illinois, United States
Job Summary
Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder racks and trays. Install and replace field-replaceable units like drives, memory, and power components. Perform basic hardware setup using terminal tools and test cabling with standard equipment. Create and maintain design layout records for completed work. Respond to routine alerts, follow escalation procedures, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. Work in a 24/7 operating environment on-site in secure data centers, lifting up to 70 pounds and working at heights.
Required Qualifications
- 1-2 years of experience in telecom, data center operations, or IT support
- Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber
- Basic understanding of ANSI and TIA/EIA cabling standards
- Ability to troubleshoot layer 1 connectivity and basic hardware issues
- Experience using ticketing systems to track and document work
- Comfort working scheduled shifts in a 24/7 operating environment
- Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment
- Comfort working on ladders, at heights, and in confined spaces
- Ability to work in areas with higher or lower temperatures than a typical office
- Willingness to complete required safety training, including OSHA 10 and site-specific certifications
Desired Qualifications
- CompTIA A+, Network+, or Security+ certification
- Experience with terminal access tools such as PuTTY, SSH, or similar
- Familiarity with data center hardware such as switches, routers, PDUs, and related equipment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.