Network Engineer
HybridSt Austell, England, United Kingdom
Job Summary
Provide day-to-day support for network services across UK sites, ensuring high performance, availability, and security. Manage incidents and changes through ServiceNow, monitoring and troubleshooting complex issues in Cisco and Palo Alto environments. Support site teams with connectivity concerns, perform backups and patching, and maintain accurate asset inventories. Contribute to network improvement projects by installing and configuring equipment, refining global policies, and preparing technical documentation. Respond to urgent incidents and support business continuity activities while collaborating with regional IT and helpdesk teams.
Required Qualifications
- Degree or equivalent in Computing, IT or a related field
- Fluent in English
- At least 3 years' operational experience with Cisco and Palo Alto technologies
- Strong technical knowledge of IP networking, routing, Wi‐Fi, firewalls, VPN, SD‐WAN and associated protocols
- Hands‐on troubleshooting experience in complex network environments
- Experience working collaboratively within technical teams
- Ability and willingness to travel across UK sites (up to 30%)
- Full UK driving licence
Desired Qualifications
- Experience working in a multicultural or global organisation
- Ability to speak another European language
- Cisco or Palo Alto certifications
- Experience with cloud‐networking technologies or hybrid environments
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