Network Engineer III (SBD)
$90,000–$120,000 year
HybridTempe, Arizona, United States
Job Summary
Resolve complex technical issues in the Iridium Gateway telecom architecture by triaging escalations from ground operations, customer support, and service delivery teams. Administer remote monitoring systems, update agent scripts, and investigate operational failures impacting service reliability. Collaborate with vendors, project managers, and stakeholders to drive subsystem performance across on-premise and cloud environments. Develop maintenance documentation and strengthen troubleshooting capabilities while supporting high-quality product delivery. Requires U.S. citizenship for government contract compliance, on-call availability for major network issues, and up to 10% travel. Work primarily in-office three days per week.
Required Qualifications
- Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent relevant experience
- 5+ years of relevant experience in the telecommunications or a related technical field
- Working knowledge of Linux (Red Hat), IP network infrastructure and components, and database systems/tools (Oracle, MySQL, SharePlex, Toad)
- Strong communication skills, with the ability to clearly present technical information, analyses, and system challenges
- Ability to build productive working relationships and collaborate effectively across functional groups
- Strong organizational skills with the ability to prioritize work and take ownership of assigned tasks
- A continuous-improvement mindset and commitment to expanding technical knowledge and skills
- Be on call to support major network issues
- Be able to travel up to 10%
- Applicants for this position must be U.S. citizens
Desired Qualifications
- Any AWS certification (i.e., AWS Certified Cloud Practitioner, AWS Certified Advanced Networking, AWS Certified AI Practitioner, etc.)
- Working knowledge of Communications systems architecture
- Working knowledge of Circuit and packet switched voice and data communications
- Working knowledge of TCP/IP communications
- Experience with VoIP systems, including network management
- Experience with IPv4 networks, GSM, telecom systems, or real time systems
- Experience with systems software lifecycle processes
- Experience in software development (C, C++, Python)
- Experience in IP network engineering, development, integration, and testing
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