Network Engineer
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Lead the design, implementation, maintenance, and optimisation of the company's network infrastructure to ensure high availability, scalability, performance, and security. Manage network security controls including firewalls, intrusion prevention systems, VPNs, and access controls. Provide advanced 2nd and 3rd-level technical support for network issues, performing root cause analysis and service restoration. Act as technical lead for incidents, problems, changes, and service requests while collaborating with server, cloud, cybersecurity, and external vendor teams. Monitor network performance using diagnostic tools to proactively identify issues and conduct proof-of-concept evaluations for new solutions. Lead or support infrastructure projects such as upgrades, migrations, and new site deployments. Review and maintain network configurations, diagrams, and operational documentation to ensure audit readiness. Provide guidance and mentoring to junior network engineers to strengthen team capability. Ensure operations comply with internal ICT policies, security standards, and industry best practices.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Network Engineering, or a related field
- Minimum 5 to 7 years of relevant experience in ICT Network, Infrastructure Network, Network Operations, or a related technical role
- Proven experience in managing enterprise network infrastructure, including LAN, WAN, WLAN, VPN, firewall, routing, switching, and network security technologies
- Strong understanding of network administration, network architecture, network security, and operational best practices
- Hands-on experience with network diagnostic, monitoring, logging, and analysis tools
- Solid understanding of network operating systems, routing protocols, switching technologies, firewall policies, VPN technologies, and wireless networking
- Experience in troubleshooting complex network incidents and performing root cause analysis
- Experience in leading network projects, coordinating with cross-functional teams, and managing vendors or service providers
- Ability to review, prepare, and maintain technical documentation, network diagrams, SOPs, and operational reports
- Good command of English communication, both written and spoken
- Ability to maintain confidentiality and handle sensitive organisational, departmental, and security-related matters with discretion
- Strong analytical, problem-solving, and decision-making skills
- Strong aptitude for working with network technologies and staying updated with emerging infrastructure, security, and cloud networking trends
- Good interpersonal skills with a strong team player mindset, service-oriented approach, and ability to guide or mentor junior team members
Desired Qualifications
- Professional certifications such as CCNA, CCNP, Fortinet NSE, Palo Alto, Cisco Meraki, AWS Advanced Networking, Azure Networking, GCP Networking, or equivalent certifications
- Experience with enterprise firewalls, SD-WAN, cloud networking, network access control, network automation, and infrastructure monitoring tools
- Experience working in a regional or multi-site enterprise environment
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