Network Administrator
Hybrid · Mission, Kansas, United States
Job Summary
Network Administrator responsible for configuring and remotely supporting customer networks for ScriptPro’s pharmacy automation and system products. Collaborates with Customer Service and System Administrators to manage networks in customers’ environments, including VPNs, firewalls, Routers, Switches, and wireless access. Works with onsite technicians and customers to troubleshoot connectivity and performance issues; provides technical documentation to training groups; supports 24x7 remote access and multiple network configurations; hybrid work arrangement with on-campus presence in Mission, KS and remote days as required by departmental policy.
Required Qualifications
- Bachelor’s degree in a business technology or computer science discipline, or an equivalent combination of education and experience
- 1+ year experience configuring and deploying CISCO internetworking devices, firewalls, switches, and routers
- 1+ year experience with CISCO Defense Orchestrator (CDO), CISCO iOS, CISCO Nexus, CISCO Secure Firewall and similar platforms
- Experience with L3 switch administration, L4 router administration, and Firewall configuration
- Comprehensive understanding of TCP/IP and networking concepts (VLANs, protocols, topologies, cabling, network address translation)
- Advanced level of knowledge using industry best practices for installing, deploying, documenting, and troubleshooting network technologies
- Ability to support flexible schedule in support of 24x7 customers
- Strong ability to thoroughly analyze and troubleshoot network issues
- Excellent organizational skills with the ability to prioritize multiple requests, manage multiple tasks, and manage time effectively
- High level of motivation, assertiveness, adaptability, and the enthusiasm to grow according to the demands of the position
- Excellent customer service skills and the ability to work toward a common goal
- Strong analytical skills, including a high level of attention to detail
- Ability to present technical ideas and issues utilizing visualization tools, such as Microsoft Visio and Power Point
- Excellent written and verbal communication skills
- Ability to prioritize multiple tasks and functions
- Remote Work Requirements: Must have high-speed reliable internet access with a hard-wired connection, Must have a distraction free home office workspace, Must be willing to participate in video virtual meetings (camera on)
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