Network Administrator
$65,000–$80,000 year
On-siteKansas City, Missouri, United States
Job Summary
Install, monitor, and optimize server and network hardware and software to ensure reliable data and network infrastructure services. Diagnose and troubleshoot high-level network hardware and software problems, then analyze requirements to design solutions and execute implementations using best practices. Manage Cisco Call Manager, Unity, and Emergency Responder Servers while overseeing converged Voice, Video, and Data networks. Create and maintain architecture documentation, coordinate with teams for automated deployment technologies, and lead special technology projects. Perform networking changes with proper documentation controls and provide installation, training, and ongoing support.
Required Qualifications
- Comprehensive knowledge and experience in Cisco Call Manager (CUCM/Unity)
- Experience in IP & VoIP networking, data communications and systems engineering with an understanding and experience dealing with multi-service IP networks, data network strategies, multi-vendor equipment and network protocols
- Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies
- Ability to effectively diagnose and troubleshoot high-level computer malfunction relating to faulty hardware, software, server and/or network
- Ability to implement, maintain and oversee converged Voice, Video and Data networks
- Ability to communicate effectively regarding maintenance of networked technologies
- Ability to implement quality control procedures to improve uptime of network and server devices
- Ability to create and maintain documentation of network architecture and standards
- Ability to manage Cisco Call Manager, Unity and Emergency Responder Servers and applications
- Ability to coordinate with the other teams to establish and maintain network systems
- Ability to coordinate with network team and other teams to design and implement automated deployment and maintenance technologies
- Ability to provide network support, including installation of network hardware, software, systems documentation, and training
- Ability to perform networking changes and updates while maintaining proper change management documentation and controls
- Ability to lead special technology projects as required
- High school diploma or equivalent
- 1+ years of experience as a Network Administrator
- 1+ years of experience in Cisco Call Manager
- 3+ years of Desktop Support experience
- Experience with Helpdesk/Ticketing systems
- Strong written, verbal and collaboration skills
- Excellent verbal and written communication skills
- Excellent interpersonal and negotiation skills
- Excellent time management skills with a proven ability to meet deadlines
- Strong organizational, communication, and interpersonal skills
- Excellent organizational skills and ability to manage multiple tasks and competing demands
- Ability to work in a fast-paced, demanding environment
- Strong attention to detail, good common sense including excellent judgement and decision-making capabilities
- Extended viewing of computer screen
- Sitting for extended periods of time
- Normal office environment with little exposure to excessive noise and temperature changes
Desired Qualifications
- Preferred CCNA Certification
- Cisco and Cisco Meraki experience preferred
- Knowledge of PowerShell or other scripting languages
- Experience using automated deployment and maintenance technologies
- Familiarity with load balancers
- Associate's degree preferred
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