Network Activation Engineer (Hybrid - Night Shift)
HybridPasig City, Metro Manila, Philippines
Job Summary
Perform network activations for Comcast customers in accordance with established procedures and best practices. Support customer migrations to the Comcast network across various products, including SD-WAN, IPsec, NaaS, MPLS, and SSL VPN solutions. Configure and troubleshoot routing protocols such as BGP, OSPF, and EIGRP, ensuring optimal network performance and reliability. Activate and configure cloud services, including Microsoft Azure and Amazon Web Services (AWS), as part of hybrid or cloud-based network deployments. Enable and manage UTM (Unified Threat Management) features such as firewall policies, antivirus, web filtering, intrusion prevention, and application control. Collaborate with carriers to troubleshoot internet circuit issues and ensure timely resolution of connectivity problems. Maintain detailed documentation and ticket comments, including activation notes, troubleshooting steps, and post-activation tracking. This role requires night shift availability, a shifting schedule with overtime, and a hybrid work setup of three days onsite and two days remote.
Required Qualifications
- Bachelor's Degree
- 5-7 Years
- Regular, consistent and punctual attendance
- Must be able to work nights and weekends
- variable schedule(s)
- overtime as necessary
- Must be flexible with the schedule
- amenable to render overtime
- work on holidays if needed
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Desired Qualifications
- Certifications such as NSE4, NSE7, CCNA, and CCNP are highly encouraged
- While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience
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