Nelnet Customer Service Representative - Lincoln, NE - August 2026 start date
$34,368–$44,907 year
Hybrid · Lincoln, Nebraska, United States
Job Summary
Customer Service Advisor responsible for assisting customers with student loan inquiries via phone, email, chat, and text; learn position through training, then operate with a hybrid work arrangement including potential from-home work; strong communication, data integrity, and multi-platform navigation; cross-training and professional development opportunities; must be a U.S. citizen and meet federal clearance requirements; on-site onboarding in Lincoln, NE with later potential to work remotely.
Required Qualifications
- High school diploma or equivalent preferred
- 1+ year of customer service experience and/or general office experience preferred
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