Negotiations Escalations (Legal) Specialist - Remote
$43,680–$43,680 year
Remote
RemoteFull Time$43,680–$43,680 yearBachelors DegreeFinancial ServicesLarge
Full TimeBachelors DegreeLargeFinancial Services
Job Summary
Coordinate efforts to negotiate delinquent accounts with law firms on behalf of clients, interpreting legal correspondence like summonses and complaints to develop informed negotiation strategies. Manage a portfolio of accounts including those with active lawsuits, utilizing various tools to consolidate debts and secure favorable terms such as reduced balances or extended payment timelines. Handle approximately 25-35 outbound and inbound calls daily while meeting monthly settlement and compliance goals. Participate in additional duties and special projects as required.
Required Qualifications
- Bachelor's degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science)
- Exceptional communication skills, including listening, verbal, and written abilities
- Ability to thrive in a fast-paced environment
- Strong commitment to teamwork, collaboration, and fostering an inclusive environment
- A deep passion for assisting others, with a client-focused approach
- Proficiency in technology; experience with Salesforce or similar CRM systems
Desired Qualifications
- Proven success working in a metrics-driven, KPI focused environment
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