🌟 NDIS Rostering Coordinator 🌟
$72,800–$81,120 year
On-siteAlbury, New South Wales, Australia or Albury, England, United Kingdom of Great Britain and Northern Ireland
Job Summary
Build and maintain staff rosters for approximately 80 support workers across SIL, in-home, and community access settings while ensuring shifts are filled safely and in line with participant needs, funding, and SCHADS Award compliance. Coordinate workforce schedules, manage leave and unplanned changes, and identify rostering gaps or risks to maintain continuity of supports. Monitor staff availability and communicate changes clearly to teams, participants, and families using rostering systems and Microsoft Office tools. This operational role balances participant support, staff capability, and award compliance within a fast-moving NDIS environment. Candidates must hold NDIS Worker Screening Clearance, Working With Children Checks, and a current driver's license. Infinity Coordination & Supports offers structured onboarding, development opportunities, and a supportive management team in a local office environment.
Required Qualifications
- Experience in large-scale rostering or workforce scheduling
- Confident coordinating rosters for a workforce of around 80 staff or similar scale
- Strong in SCHADS Award interpretation and practical roster compliance
- Highly organised, calm under pressure, and able to manage competing priorities
- A clear communicator who can deal professionally with staff, participants, families, and managers
- Comfortable working in a fast-moving environment where rosters can change quickly
- Confident using rostering systems, Microsoft Office, Outlook, Teams, and general admin software
- Able to balance staff availability, participant needs, continuity of support, and compliance requirements
- Experience in the NDIS sector
- Experience rostering SIL, sleepovers, active overnights, and complex support arrangements
- Understanding of rosters of care, service agreements, participant funding, and continuity of supports
- Experience with ShiftCare or similar rostering software
- Experience working with high-volume shift changes, leave coverage, and last-minute backfill
- NDIS Worker Screening Clearance
- Working With Children Check – NSW and VIC
- Current NSW & Victorian Police Check
- Current driver licence
- NDIS Worker Orientation Module: 'Quality, Safety and You'
Desired Qualifications
- Experience building a roster of care for SIL, in-home supports, or community access
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