National Course Advisor

Provide course information and guidance to prospective domestic students primarily via phone, helping them navigate the enrolment process, build relationships, and make informed education decisions. Manage prospective student pipelines, ensure regulatory compliance, maintain CRM data accuracy, and contribute to KPIs and enrolment targets. Communicate comprehensive course, career, and industry information, address inquiries promptly, and support campus goals while collaborating with teams and adapting to evolving processes. The role emphasizes advisory guidance and student-centric service within a higher education context, leveraging Salesforce CRM and strong communication skills to convert interest into enrolments.