National Accounts Specialist
$150,000–$200,000 year
HybridLewisville, Texas, United States
Job Summary
Support National Accounts Coordinators and Sales Representatives by managing customer inquiries, generating accurate quotes, and processing orders. Collaborate with internal and external stakeholders to execute national account activities, while coordinating logistics for shipments, deliveries, and equipment installations. Resolve customer equipment issues and provide professional support, utilizing third-party software to track orders and installations. Analyze data related to quotes and orders to identify trends and prepare reports for management. Work remotely with some in-office days in Lewisville, TX, reporting to the Sales Director.
Required Qualifications
- High School Diploma, or equivalent military or practical experience
- 2 – 4 years of experience in the foodservice/hospitality/restaurant industry
- exposure to national accounts coordination or similar role
- Completion of CFSP Test within the first 3 years of employment
- Ability to successfully pass a background check post offer acceptance
- Proficient in Microsoft Outlook, Excel, and Word
- ability to learn and utilize database and quoting software
- Ability to work collaboratively with National Accounts Coordinators, Sales Representatives, and cross-functional teams
- Understanding of foodservice equipment, industry standards, and best practices
- Superior customer service skills with a focus on delivering exceptional service and support to national accounts
- Strong organizational skills with the ability to coordinate logistics and manage multiple tasks effectively
- Excellent verbal and written communication skills with the ability to convey information clearly and professionally
- Strong analytical and problem-solving skills with the ability to troubleshoot issues and find solutions promptly
- Must be able to lift 50 lbs
Desired Qualifications
- CFSP Certification preferred
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