National Account Manager — Wholesale
On-siteDar es Salaam, Dar es Salaam Region, Tanzania
Job Summary
Drive wholesale revenue growth by achieving 70% of monthly targets through managing the full revenue lifecycle for ISP, MNO, and carrier partners. Execute strategic account management, including quarterly business reviews, contract negotiations, and proactive partner retention to minimize churn. Lead product portfolio expansion across IP Transit, IPLC, Backhaul, Layer 2, and MPLS services while identifying opportunities to integrate Cassava technology pillars. Maintain a qualified sales pipeline at 5X TCV, conduct weekly pipeline reviews, and ensure strict compliance with commercial frameworks and regulatory requirements. Represent the company at regional peering forums and carrier summits to strengthen market presence across Tanzania and the East African corridor.
Required Qualifications
- Bachelor's degree in Telecommunications, Information Technology, Engineering, Business Administration, or a related field (required)
- Minimum 5 years' experience in wholesale telecommunications, carrier sales, or infrastructure sales
- Demonstrated track record of managing and growing wholesale or carrier partner revenue
- Established network of relationships within the East African ISP, MNO, and carrier community
- Experience with IP Transit, IPLC, backhaul, and managed data services in a carrier or wholesale environment
Desired Qualifications
- Postgraduate qualification in Business or Technology Management is advantageous
- Carrier/wholesale industry certifications or training (e.g. MEF, TM Forum) are advantageous
- Technical understanding of IP networking, BGP routing, and carrier interconnect frameworks is preferred
- Familiarity with the Tanzanian telecommunications regulatory environment (TCRA) is advantageous
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