National Account Manager
On-siteBentonville, Arkansas, United States
Job Summary
Proactively pursue new business opportunities with current customers and drive new account acquisition across Access Systems, Shelving and Fixtures, Material Handling, and Service. Build strong relationships with prospective customers by anticipating future needs, preparing proposals, and negotiating terms to close sales. Collaborate with product management and operations to ensure solutions meet customer requirements while maintaining company strategy. Diligently update CRM systems, track key performance indicators, and resolve issues by involving subject matter experts as needed. Indirectly lead the Inside-Sales Team and Customer Service Representatives to meet assigned market targets. Travel up to 50% of the time. Represent Wanzl North America professionally within the retail and distribution community.
Required Qualifications
- Minimum 5 years' Retail/Grocery/Convenience Store industry knowledge experience
- Retail/Grocery/Convenience Store B2B sales experience in fixtures, technology, and/or services
- Minimum 5 years' experience in outside sales role
- proven field experience with frequent customer contact via email, phone and in-person
- Strong interpersonal/communication skills
- negotiation and conflict resolution
- Ability to rely on experience and judgment to plan and accomplish tasks and goals
- Effective planning/organizational skills with a demonstrated ability to multi-task and set priorities
- Strong experience growing revenue and growing revenue via new sources within existing accounts
- Proficiency in all Microsoft Office products, especially Excel and PowerPoint
- Extensive experience achieving success utilizing a CRM and Pipeline Management system
- Familiarity with data analysis software to evaluate sales trends, customer behavior, and market conditions
- Adaptive learner, ability to learn an ERP system (navigate, review/extract data, various data input)
- Skilled in negotiating terms and conditions with clients to close sales while maintaining profitability
- Travel up to but not confined to 50%
Desired Qualifications
- Minimum 4-year BA/BS Degree
- Retail/Grocery/Convenience Store B2B sales experience in fixtures, technology, and/or services are a plus
- Strong experience growing revenue and growing revenue via new sources within existing accounts a plus
- Comfortable using a variety of technology tools to streamline sales processes and manage time efficiently
- Skilled in using time management and productivity apps to organize tasks, set reminders, and prioritize work
- Flexible and proactive with ability to manage changing priorities in pressure situations
- Familiarity with data analysis software to evaluate sales trends, customer behavior, and market conditions is a plus
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