National Account Manager
On-siteGroton, Connecticut, United States
Job Summary
Oversee a portfolio of assigned customers by developing new business from existing clients and actively seeking new sales opportunities. Engage with organizations to understand their mission, goals, challenges, and needs while fostering long-term relationships to grow the business. Operate as the lead point of contact for all account management matters, negotiating contracts to maximize profits and closing renewal business with price lifts and upsells. Forecast and track key account metrics, including quarterly sales results and annual forecasts, to meet or exceed monthly, quarterly, and annual goals. Collaborate with the sales team to identify growth opportunities within the territory and assist with challenging client requests or escalations.
Required Qualifications
- 1-3 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in the technology industry
- BA/BS degree in Business Administration, Sales or relevant field
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Attention to detail with excellent organization skills
- Competitive and committed attitude
- Experience selling in the tech industry
- Great people skills; ability to quickly understand your audience and tailor the right message to them
- Some overnight travel required
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.
- Frequent bending Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
- All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire
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