National Account Manager (BCO)
$125–$145,000 year
HybridLos Angeles, California, United States
Job Summary
Listen to customer needs and drive opportunities for success within the BCO community by creating new sales leads, negotiating contracts, and managing assigned accounts to meet revenue and profitability objectives. Collaborate with internal stakeholders to address concerns, provide customized sales proposals, and share up-to-date market intelligence. Proactively build knowledge of DCLI offerings and the Intermodal Transportation Industry, develop strategies to penetrate new markets, and identify opportunities for operational synergies and technological improvements. Work within Salesforce to track opportunities and maintain current customer profiles while attending industry events to promote the company vision. Requires 40% travel, a Bachelor's degree, and 7-10 years in transportation/intermodal/supply chain.
Required Qualifications
- Bachelor's degree in Business Administration or related discipline
- Minimum seven to ten years of experience primarily within transportation/intermodal/supply chain industry
- Team player with strong interpersonal and communication skills
- Results oriented professional with effective writing and verbal communication skills
- Ability to prioritize, meet deadlines and excel in a fast paced and dynamic work environment
- Highly organized and able to handle multiple tasks simultaneously
- Analytical thinker with a passion for problem resolution, process improvement, and excellent customer service
- Ability to make clear and actionable business recommendations
- Flexibility with the ability to quickly adapt to change
- Ability to independently acquire and analyze information
- Strong computer skills (Excel, PowerPoint, Word, Tableau, SalesForce)
- Must be able to travel at minimum 40% of the month at times when necessary
- Must be able to pass a pre-employment drug screening
Desired Qualifications
- comprehensive understanding of transportation, logistics, and sales processes
- comprehensive understanding of the Intermodal Transportation Industry
- passion for problem resolution, process improvement, and excellent customer service
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