National Account Director
$110,000–$130,000 year
HybridIndianapolis, Indiana, United States
Job Summary
Serve as the senior relationship owner for key enterprise accounts, building and maintaining trusted, long-term partnerships at the C-suite level. Lead strategic business reviews and proactively present new opportunities, solutions, and creative merchandise concepts that align with client brand objectives. Drive account growth through upselling, cross-selling, and identifying new business opportunities while monitoring client satisfaction and resolving escalations quickly. Develop and execute multi-year strategic account plans, setting revenue and margin goals for assigned accounts and teams managing portfolios exceeding $10M. Prepare actionable strategic account plans using the OST model for quarterly budget attainment and review financial performance to make data-driven recommendations. Lead, coach, and mentor Account Managers, conducting regular 1:1s and performance reviews while recruiting and onboarding top talent. Oversee Salesforce CRM adoption and accuracy across the team, ensuring data hygiene and managing opportunities and key performance indicators. Achieve and exceed annual sales targets while maintaining healthy margins and actively network through industry events to develop new business opportunities.
Required Qualifications
- Bachelor's degree in Marketing, Business, Communications, or related field
- 7+ years of senior-level enterprise account management or business development experience
- Minimum 4+ years' direct sales management experience with proven success in leading high-performing teams
- Demonstrated success in driving account growth, increasing sales, and meeting revenue/margin goals
- Strong financial acumen with the ability to analyze budgets, margins, and profitability
- Exceptional communication, negotiation, and presentation skills, including with C-suite executives
- High-level proficiency in Microsoft Office Suite and CRM platforms
- Willingness to travel approximately 50%
- Must be 18 years or older to apply
Desired Qualifications
- promotional merchandise experience
- High-level proficiency in Salesforce preferred
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