NAPA Store Lead
On-siteMontezuma, Iowa, United States
Job Summary
Lead by example to deliver exceptional service to retail and wholesale customers while serving clients in-store, by phone, and assisting with deliveries. Support daily store operations including opening and closing procedures, freight check-in, stocking, merchandising, and maintaining store appearance. Provide accurate parts knowledge, assist with inventory accuracy through cycle counts, and process cores, defective returns, and inventory transfers. Help train and mentor Parts Professionals and Deliver Drivers while reinforcing compliance with company policies, safety standards, and scheduling coverage. Step in as acting leader in the absence of the Location Manager. Participate in required training, NAPA online courses, and product education. A valid driver's license and ability to lift 75 pounds are required.
Required Qualifications
- High School Diploma or GED
- Must be able to stand for extended periods of time
- Must have a valid driver's license
- Must be able to lift at least 75 pounds
Desired Qualifications
- Previous experience in a parts store, automotive, or related industry
- Demonstrated leadership or shift-lead experience
- Strong customer service and problem-solving skills
- Solid verbal and written communication skills
- Basic to intermediate computer and point-of-sale system skills
- Working knowledge of inventory management practices
- Passion for the automotive or equipment industry
- ASE certification or willingness to pursue certification
- Occasional travel as needed
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