NA Sales Quote Specialist
On-siteSaltillo, Coahuila, Mexico
Job Summary
Manage and prioritize daily workload to ensure job bid dates, emergency replacements, and product replacement needs for internal and external customers are met. Process quotations and order management utilizing CRM and SAP while establishing and maintaining good customer relations through timely, accurate service and follow-up. Interpret and execute customer projects and expectations, including schools, MRs, and national accounts, while participating in process improvement group initiatives. Handle special assignments and miscellaneous projects as directed by management staff. Execute all related performance management activities and embrace departmental strategic key initiatives in a fast-paced environment. Requires a bachelor's degree, two years of related experience, proficiency in Microsoft Office and CRM software, and working knowledge of SAP.
Required Qualifications
- Bachelor's degree
- At least 2 years related experience
- Proficient with Microsoft Office
- Proficient with CRM software
- Excellent customer service skills
- Effective at written and verbal communication
- Effective listening skills
- Ability to handle difficult or emotional customer situations
- Strong problem solving skills
- Strong time management skills
- Ability to adapt to competing demands
Desired Qualifications
- Working knowledge of SAP
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.