NA Cash Equities - Soft Dollar Client Service - Assoc I
On-site · Newark, Delaware, United States
Job Summary
Client Service Associate I within JPMorganChase handles daily control functions, trade break investigations and reconciliations, vendor documentation, legal documentation, tax governance, and ad hoc tasks from the trading desk and other operational teams. You will build a solid understanding of front-to-back trade flows and equity systems infrastructure, and collaborate with regional and global middle, back office, technology, and finance teams. The role emphasizes strong analytical skills, an operations background, and the ability to work efficiently in a fast-paced, high-volume environment.
Required Qualifications
- 3+ years of experience in a client service role within a financial institution
- Excellent influencing, negotiation, and communication skills
- Experience in change management with the ability to facilitate strategic communications and mitigate stakeholder impact
- Proficiency in digital literacy with a willingness to understand and implement new technologies
- Understanding of the JPM Equity business, infrastructure, trade flows, and control environment
- Experience in an operations role with strong analytical and problem-solving skills
- Self-motivated, self-starter with the ability to multitask and work under pressure
- Excellent communication and interpersonal skills, ability to partner with teams across Operations, technology, finance, and the front office
- Experience in Microsoft Excel
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