Multisite Community Manager
On-siteCharlotte, North Carolina, United States
Job Summary
Maximize revenue through strategic leasing, resident retention, and dynamic pricing while conducting regular property inspections to ensure curb appeal and timely repairs. Resolve resident complaints and maintenance requests within 24–48 hours, oversee in-person and virtual leasing processes, and implement digital marketing strategies including social media and community events. Prepare annual budgets with expense control, approve vendor contracts, and lead emergency response efforts for weather-related incidents such as storms and floods. Train staff on diversity, equity, and inclusion practices, and enforce company policies and local housing laws. Requires 3–4 years of residential property management experience and proficiency in RealPage, OneSite, or Yardi.
Required Qualifications
- Bachelor's degree in Business, Real Estate, or related field
- 3–4 years of residential property management experience, preferably in the Southeast
- Proficiency in RealPage/OneSite, Yardi, CRM platforms, and MS Office
- Strong knowledge of Fair Housing, ADA, and disaster preparedness protocols
- Lift up to 25 lbs.
- Inspect units across 4+ flights of stairs
- Walk outdoor properties in heat/humidity
- Stand/sit for extended periods
- Stand/sit for prolonged periods
- Up to 10% travel (site audits, regional meetings, training)
Desired Qualifications
- Certifications such as CAM/CPM, OSHA-10, or LEED Green Associate (a plus)
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