Multilingual Customer Service Representative
On-siteSofia, Sofia-Capital, Bulgaria
Sofia, Sofia-Capital, BulgariaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Communicate with customers via phone, email, or chat while handling inquiries, complaints, or requests in Azerbaijani, Czech, Slovenian, Slovak, or German. Provide accurate product information, troubleshoot technical issues, and escalate matters as necessary to ensure high customer satisfaction. Collaborate with team members in a modern Sofia office environment, working rotating shifts including weekends. This full-time role supports global brands with fully paid training, relocation assistance, and competitive bonuses.
Required Qualifications
- Fluency in Azerbaijani, Czech, Slovenian, Slovak, or German
- Good command of English (spoken and written)
- Strong communication and interpersonal skills
- Problem-solving mindset and attention to detail
- Ability to work in rotating shifts, including weekends
- Legal right to work in Bulgaria (work authorization required)
- Willingness to relocate to Sofia, if not already based there
Desired Qualifications
- Previous experience in customer service
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