Multi Store Manager (Self Storage)
On-site · Glendale, California, United States
Job Summary
Self-Storage Multi-Store Manager oversees multiple assigned self-storage locations, drives sales of unit rentals and moving supplies, coordinates the lien/auction process for past-due tenants, ensures security, cleanliness, and proper upkeep, and delivers exceptional customer service. Responsibilities include guiding customers through the rental process, maintaining strong relationships with area leadership, preparing and communicating results to the Area Manager and Leadership Team, conducting daily property inspections, and traveling between stores to provide operational support. The role requires scheduling flexibility for weekend and holiday work, and a customer-service mindset with proficiency in Microsoft Word and Excel to manage documentation and reporting.
Required Qualifications
- Minimum of 3 years of experience in storage, retail or hospitality
- Multi-unit experience is preferred but not required
- Strong use of the English language in verbal and written communication
- Customer service mindset
- Proficient in Microsoft Word and Excel
- Ability to identify potential maintenance, safety, and fire issues
- Ability to operate roll-up doors for storage units
- Frequent travel to assigned stores for shift coverage and support
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