Multi Store Manager (Self Storage)
$49,920–$54,080 year
On-siteSan Jose, California, United States
Job Summary
Exceed sales goals by promoting unit rentals, warranties, and moving supplies while guiding new customers through the rental process. Reach out personally to potential clients to confirm moving dates and manage past due tenants, handling lien and auction paperwork efficiently. Perform daily property inspections to ensure security, cleanliness, and proper upkeep, including checking locks, cleaning units, restocking supplies, and executing light maintenance tasks. Travel frequently to all assigned locations for scheduled shifts and operational support based on business needs. Communicate results, updates, and recommendations clearly to Area and District Managers. Coordinate shift schedules with your team for flexible weekend and holiday coverage.
Required Qualifications
- Minimum (3) years of experience in storage, retail or hospitality
- Strong use of the English language in verbal and written communication
- Customer service mindset
- Proficient in Microsoft Word and Excel
- Ability to identify potential maintenance, safety, and fire issues
- Ability to operate roll-up doors for storage units
- Required to travel on a frequent basis to assigned stores for both regular shift coverage and the ongoing support of team members, customers, and store needs as necessary
- Be flexible with your schedule for weekend and holiday work, depending on facility hours and schedules with your team
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously
- Ability to grasp, push, and pull objects such as rolling carts, ladders, cleaning materials, roll up doors, and reach overhead
- Ability to operate a desktop or laptop computer
- Ability to access and produce information from a computer
- Ability to lift or carry up to 50 pounds
- Must adhere to all GSA Management's and SecureSpace Management's policies and procedures
- Must maintain the integrity of confidential communications and customer information
- Must maintain a professional, courteous, and cooperative manner with GSA Management and SecureSpace Management staff, as well as 'field' personnel and outside contacts, and demonstrate respect and a positive attitude
- Must demonstrate dependability by arriving and leaving work on time, taking the allotted time for lunch and breaks, and limiting personal telephone calls and socializing to break periods
Desired Qualifications
- Multi-unit experience is preferred but not required
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