Multi-Line Claims Adjuster - Oregon
Remote · Salem, Oregon, United States or US
Job Summary
Multi-Line Claims Adjuster role for a national independent insurance adjusting firm. Handles both property and liability claims for commercial and residential losses, requiring assessment of negligence, damages, and coverage, with field inspections and use of Xactimate. Role involves obtaining statements, preparing Loss/Proofs/denial letters, analyzing coverage forms, and delivering captioned reports to clients, while maintaining quality service and meeting client Best Practices. Remote work possible with Salem, OR location as a base; requires five years of relevant adjusting experience, licensing where required, and a valid driver’s license. Preferred qualifications include college degree or professional designations and the ability to perform background checks.
Required Qualifications
- Minimum 5 years first-party commercial and/or residential property and liability adjusting experience
- Maintain own current estimating software; Xactimate preferred
- Working computer; internet access and Microsoft Word required
- Must demonstrate strong time management and customer service skills
- Ability to take recorded statements in the field or with legal representatives
- Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
- State adjuster’s license where required
- Must have valid driver’s license
- Knowledge and Skills: In-depth knowledge of property and liability insurance coverage and industry standards
- Prepare full captioned reports by collecting and summarizing information required by client
- Strong verbal and written communications skills
- Prompt, reliable, and friendly service
- Must submit to background check; void in states where prohibited
- Experience in industry specific areas a plus, but not necessary: fire departments, agricultural, lumber mills, high value or historic buildings or Construction Defects, Automobile Liability, Subrogation Recovery investigations
- Responsibilities: Completes residential and commercial field property inspections utilizing Xactimate software and general liability field investigations to determine negligence and damages
- Investigate claims by obtaining recorded statements from insureds, claimants or witnesses; by interviewing fire, police or other governmental officials as well as inspecting claimed damages
- Recommend claim reserves based on investigation, through well supported reserve report
- Obtain and interpret official reports
- Review applicable coverage forms and endorsement, providing thorough analysis of coverage and any coverage issues in well documented initial captioned report to client
- Maintain acceptable product quality through compliance with established Best Practices of client
- Preferred but Not Required: College Degree
- AIC, or other professional designations
- All candidates must pass a full background check
Additional Requirements
- Must pass background check; void in states where prohibited
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