Multi-Duty Receptionist - Maryville Family Medicine (8:00 am-5:00 pm)
On-siteMaryville, Tennessee, United States
Job Summary
Answer phone calls professionally, greet patients and visitors courteously, and check them in while verifying information in medical records. Collect copays and balances, assist patients with ambulatory difficulties, and manage appointment scheduling, referrals, and pre-certifications. File charts, coordinate lab work, sort mail, and maintain a neat work area. Adhere to strict confidentiality, corporate compliance policies, and site-level Quality Improvement Activities. Notify supervisors two weeks in advance for time off and attend required meetings. This role supports Maryville Family Medicine's team-driven approach to community care, requiring strong communication, organization, and a customer service mindset. High school diploma required; one year of medical office experience preferred.
Required Qualifications
- High School Diploma, or equivalent
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must be able to effectively lead and coach others
- Strong attention to detail
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must be able to effectively lead and coach others
- Strong attention to detail
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must be able to effectively lead and coach others
- Strong attention to detail
Desired Qualifications
- Experience in healthcare preferred but not required
- Experience in a medical office setting
- Experience in healthcare preferred but not required
- Experience in a medical office setting
- Experience in healthcare preferred but not required
- Experience in a medical office setting
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