Multi-Channel Sales Representative II
On-siteCharlotte, North Carolina, United States
Job Summary
Drive sales growth by influencing dental clinicians and dealers to achieve revenue and business objectives aligned with company strategy. Plan and conduct customer meetings, product demonstrations, and training sessions, including dealer/vendor days and telesales enablement. Deliver professional presentations to dental care professionals and clearly articulate clinical and commercial value propositions. Build and maintain strong relationships with key customers, dealers, and internal stakeholders while ensuring full compliance with corporate governance and regulatory standards. Collaborate with the Clinical Affairs team for KOL engagements and support onboarding of new Territory Sales Managers. Partner with marketing teams to execute campaigns, ensuring accurate tracking, reporting, and follow-up. Manage and resolve customer complaints professionally in line with company procedures. Consistently achieve sales dashboard metrics and KPIs while contributing to overall country-level financial targets and profitability.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Sales experience (mandatory)
- Strong commercial acumen with a track record of delivering results
- Demonstrated ability to apply best-in-class sales techniques
- Highly results-driven with the ability to work independently and in a team environment
- Strong product and industry knowledge
- Proven ability to build and manage key customer relationships
- Highly organised, efficient, and customer-focused mindset
- Excellent communication and presentation skills
- Strong analytical and planning abilities, including territory management
- Ability to interpret business data (e.g., PCDSO) to drive performance
- Application of professional selling skills across customer interactions
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and CRM tools
- Strong negotiation and influencing skills
- Confident, articulate, and capable of handling objections and conflict resolution
- Strong problem-solving and decision-making skills
- Eligible to work in the country the position is based
Desired Qualifications
- dental/healthcare sales experience preferred
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