MSR Lobby
On-siteOrange, Texas, United States
EXPIREDOrange, Texas, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Process deposits, withdrawals, loan payments, and cash advances while balancing daily transactions and verifying cash totals. Answer member inquiries regarding Credit Union services, resolve account problems, and actively cross-sell products. Perform clerical and receptionist duties, maintain member files, and ensure compliance with Bank Secrecy Act responsibilities. Stand approximately 80% of working time during busy lobby days, resolving discrepancies promptly and maintaining a professional reputation.
Required Qualifications
- High school graduate or equivalent
- Knowledge of Teller and Member Service Representative operations and procedures
- Basic understanding of Credit Union operations
- One year to three years of similar or related experience
- Good communication skills
- Professional appearance, dress and attitude
- Good math skills
- Ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone
- Good typing skills
- Ability to stand about 80% of working time
- Exerts up to 50 lbs of force occasionally
- Average hearing
- Average visual acuity
- Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables
- Mathematics Ability: Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs
- Language Ability: Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation
- Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs
- Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary
- Ability to hear average or normal conversations and receive ordinary information
- Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
- Movements frequently and regularly required using the wrists, hands, and/or fingers
- Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery
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