MSR I - North Utah County
On-site · Lehi, Utah, United States or Saratoga Springs, Utah, United States
Job Summary
Responsible for providing excellent member service in banking transactions, including account and loan maintenance, assisting with online banking needs, processing disputes, and cross-selling products. The role requires knowledge of credit union services, excellent customer service skills, and the ability to operate various business equipment. Continuous education and training are emphasized to enhance job performance and knowledge.
Required Qualifications
- Knowledge of Credit Union account and loan services, policies, and procedures
- Understanding of related legal and regulatory standards and required documentation
- Knowledge of consumer banking practices
- Excellent member service, communication, and public relations skills
- Strong analytical and financial skills
- Ability to operate related computer applications and other business equipment
- Good typing skills
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