MS Teams Rooms AV/VTC Solution Engineer
$138,000–$209,000 year
On-siteGroton, Connecticut, United States
Job Summary
Assess business, functional, and technical requirements for Microsoft Teams Rooms deployments across huddle, conference, boardroom, and specialty collaboration environments. Develop room design standards, reference architectures, hardware footprints, bills of material, and operational procedures. Administer and troubleshoot end-to-end Microsoft Teams Rooms solutions, including compute, displays, cameras, microphones, speakers, DSPs, room controllers, switching, cabling, and peripherals. Configure room accounts, Teams Rooms device settings, Microsoft 365 integration, Teams Admin Center, and device lifecycle management. Support implementation, installation coordination, testing, commissioning, and turnover activities while validating floor plans, wiring schematics, and signal flow diagrams. Troubleshoot AV and VTC issues related to audio/video quality, camera framing, microphone coverage, and network performance. Collaborate with AV engineering, network, identity, security, and field teams to ensure solutions meet enterprise standards. Travel onsite to locations across eastern CT and RI up to 5 days per week during project rollouts.
Required Qualifications
- Bachelor's degree in Information Technology, Engineering, Telecommunications, Audiovisual Systems, Computer Science, or a related field, or equivalent practical experience
- 6+ years of experience in AV, VTC, unified communications, collaboration engineering, or related technical architecture roles
- 3+ years of direct experience architecting and deploying Microsoft Teams Rooms solutions in enterprise environments
- Strong knowledge of Microsoft Teams Rooms on Windows architecture, configuration, deployment, administration, monitoring, and lifecycle management
- Ability to travel to sites across eastern CT and RI and work onsite up to 4 days per week
- Strong knowledge of Microsoft Teams, Microsoft 365 integration, room accounts, Teams Admin Center, device settings, and collaboration platform dependencies
- Solid understanding of AV system design, including room acoustics, microphone pickup, speaker coverage, DSP concepts, signal flow, switching, room control, displays, cameras, and user experience optimization
- Solid understanding of VTC concepts, including room-based conferencing, camera coverage, media quality, interoperability, conferencing workflows, and participant experience
- Hands-on experience selecting, integrating, configuring, and supporting AV/VTC hardware for a variety of room sizes and use cases
- Ability to interpret and contribute to floor plans, wiring schematics, logical diagrams, equipment layouts, signal flow diagrams, and as-built documentation
- Understanding of infrastructure dependencies such as structured cabling, PoE, network switching, QoS, firewall requirements, endpoint connectivity, identity, and device management
- Strong troubleshooting and root cause analysis skills across hardware, software, network, identity, and cloud service layers
Desired Qualifications
- Experience leading large-scale Microsoft Teams Rooms programs across multiple offices, campuses, or enterprise facilities
- Familiarity with Teams Rooms Pro Management, Teams Admin Center, device telemetry, monitoring, alerting, reporting, and operational governance
- Experience with AV/VTC vendors and ecosystems such as Logitech, Poly, Crestron, Extron, Shure, Biamp, Yealink, Neat, Cisco, or similar platforms
- Experience operating in highly regulated, secure, mission-critical, or government environments requiring strong documentation, standardization, change control, and operational discipline
- Understanding of facilities coordination, construction fit-out, low-voltage design, structured cabling, and installation vendor management
- Experience with lifecycle strategy, hardware refresh planning, operational handoff, and long-term support models for room-based collaboration technologies
- Microsoft, AVIXA CTS, CTS-D, CTS-I, or related AV/collaboration certifications are preferred
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