Mortgage Specialist
$44,720–$53,706 year
On-siteMassena, New York, United States
Job Summary
Answer members' mortgage and home equity questions via phone, in person, or correspondence while interviewing applicants for loan applications. Offer product solutions through the ACS system and review, evaluate, and analyze loans against lending guidelines. Prepare and review loan documents for completeness, accuracy, and compliance; set up, close, and disburse home equity and mortgage loans. Maintain and monitor taxes and insurance coverage while servicing and updating files. Ensure a turnaround time of 30 days for refinances and 60 days for purchases. Work independently with minimal direction, utilizing PC and mortgage software. Monday through Thursday 8a to 5p, Friday 8a to 5p or 9a to 6p on a rotating basis, and Saturday 9a to 12p on a rotating basis.
Required Qualifications
- One year to three years of similar or related experience
- A high school education or GED
- Must be able to work independently with minimal direction
- Must possess excellent verbal and written communication skills
- Must be able to use a PC and all types of general office equipment
- Must have a working knowledge of word processing software, excel, mortgage software and internet
- Ability to make decisions with minimum information
- Professionalism in appearance, dress and attitude is a must
- Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO)
- Position based in Massena and will be required to travel to other branches as needed
- Monday - Thursday 8a - 5p, Friday 8a - 5p or 9a - 6p on a rotating basis, and Saturday 9a - 12p on a rotating basis
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