Mortgage Operations - Mortgage Processor
$47,840–$64,480 year
HybridChelsea, Massachusetts, United States
Job Summary
Manage a pipeline of up to 40 mortgage loans by processing files, collecting documentation, and verifying assets in accordance with underwriting standards. Review incoming materials for accuracy before submission, track loan conditions and third-party documentation, and maintain detailed communication logs. Order employment and asset verifications while coordinating with borrowers, loan officers, underwriters, and closing attorneys to ensure timely closings. Maintain compliance with Metro Credit Union policies and residential lending regulations, meeting established service levels and deadlines. Leverage AI-powered tools and automation to streamline workflows and enhance productivity. Join a collaborative team supporting members in achieving homeownership within Metro Credit Union's largest state-chartered organization in Massachusetts.
Required Qualifications
- High school diploma or equivalent strongly preferred
- Minimum of two years of mortgage processing experience strongly preferred
- Knowledge of residential mortgage lending processes, documentation, and disclosures
- Strong organizational, multitasking, and time-management skills
- Excellent attention to detail and accuracy
- Ability to work independently and collaboratively in a team environment
- Strong written and verbal communication skills
Desired Qualifications
- Experience using mortgage loan origination systems, particularly Encompass LOS
- Prior banking or credit union experience
- Associate's or Bachelor's degree, or an equivalent combination of education and experience
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