Mortgage Operations Manager II
$74,600–$124,400 year
On-siteWilliamsville, New York, United States
Job Summary
Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and operations managers to ensure operational efficiency and targeted results. Lead planning, problem resolution, analysis, and reporting for the assigned unit while implementing new methods and procedures to improve daily operations. Support annual budget processes, exercise authority over staffing and performance appraisals, and oversee training and development for direct reports. Contribute to strategic planning, department contingency planning, and regulatory compliance while representing the department on outside projects. This role requires a Bachelor's degree and four years of operations and supervisory experience, with a salary range of $74,600 to $124,400. Located in Williamsville, New York, the position supports M&T Bank's mission to make a difference in people's lives across 12 states.
Required Qualifications
- Bachelors Degree
- Four to five years relevant experience
- Minimum four years operations experience
- Minimum four years supervisory/management experience
- Knowledge of business
- Knowledge of applicable regulations
- Knowledge of affiliated technology
- Ability to work with uncertainty
- Ability to provide discretionary solutions
- Moderate risk to organization
- Responsibility for multiple direct reports at both a supervisor and/or operations manager level
- Responsibility to oversee a department of 15+ employees
- Responsibility for planning, leadership, problem resolution, analysis and reporting for assigned department
- Responsibility to plan and implement new methods and procedures to make daily operations more efficient
- Responsibility to implement recommendations for department policy changes and create new unit policy and procedures
- Responsibility to consult and communicate with operations staff
- Responsibility to contribute to strategic planning and short-term initiatives
- Responsibility for department contingency planning
- Responsibility for regulatory compliance
- Responsibility to provide the lead on multiple projects at the department or division level
- Responsibility to represent the department on outside projects
- Responsibility to support annual budget process
- Financial accountability for department/unit
- Exercise of usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations
- Responsibility to oversee training and development of direct reports
- Location: Williamsville, New York, United States of America
- M&T Bank Corporation has policies and procedures in place to promote a drug free workplace
Desired Qualifications
- Masters Degree
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