Mortgage Loan Officer
On-sitePittsburgh, Pennsylvania, United States or Erie, Pennsylvania, United States
Job Summary
Recommend loan solutions and manage a portfolio of customer relationships by seeking opportunities to retain and develop new clients through sales calls. Develop and prepare loan solutions, review documentation for compliance, and manage the customer pipeline for efficiency. Collaborate with internal and external stakeholders to complete mortgage transactions while collecting and analyzing financial information for complex borrowers. Based in Erie or North Pittsburgh markets, this role requires a university degree or equivalent experience and relevant certifications.
Required Qualifications
- university / college degree
- successful completion of a formal development program
- job specific certification(s)
- experience (including military service)
- appropriate knowledge, skills, and abilities for a role
- Customer Focused mindset
- Managing Risk competency
- Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
- Ability to leverage that information in creating customized customer solutions
- Assessing and effectively managing all of the risks associated with their business objectives and activities
- Ability to adhere to and support PNC's Enterprise Risk Management Framework
- Subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- Subject to requirements of Section 19 of the Federal Deposit Insurance Act (FDIA)
- Subject to Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act)
- Subject to Financial Industry Regulatory Authority (FINRA)
Desired Qualifications
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales
- Customer Experience Management
- Effective Communications
- Financial Analysis
- Loan Origination
- Matrix Management
- Mortgage Products
- Sales Tasks And Activities
- Scheduling Work and Activities
- Selling
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