Mortgage Loan Advisor III
On-siteSan Antonio, Texas, United States
San Antonio, Texas, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Address complex mortgage issues to resolve customer questions and provide optimal service, utilizing subject matter expertise to ensure appropriate procedures and quality measures for all applications. Independently collaborate with processors and underwriters to streamline processes and consistently create an exceptional customer experience throughout the bank. Take action using Integrity, Caring, and Excellence to achieve all-win outcomes while assisting customers with the most complex mortgage situations. Requires 4+ years of origination experience and a minimum of $24 million in annual loan production.
Required Qualifications
- 4+ years of origination experience
- Ability to maintain a minimum of $24 million in annual loan production
- Demonstrated expertise in all available Frost mortgage products
- Proven ability to assist customers with the most complex mortgage situations
- NMLS license; or the ability to transfer NMLS to Frost within 60 days
- Ability to review and analyze mortgage documents
- Excellent written and verbal communication skills
- Proficient in Microsoft computer applications
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