Mortgage Customer Service Support Associate
On-siteOklahoma City, Oklahoma, United States
Oklahoma City, Oklahoma, United StatesOn-siteFull TimeEntry LevelStartup
Full TimeEntry LevelStartup
Job Summary
Update customer accounts and complete requests for name changes, assumptions, and document copies. Perform detailed, quality-focused work while maintaining strong written and oral communication skills. Manage high-volume tasks independently and with a team to meet agency and state law compliance deadlines. Requires 40-50 WPM typing speed, proficiency in Outlook and Adobe, and one year of office or mortgage servicing experience. Standard hours are 8 am to 5 pm, Monday through Friday.
Required Qualifications
- up to 1 year of office work or mortgage servicing related experience
- stable work history
- Experience in performing detailed and quality focused work
- Working knowledge of Microsoft Office, specifically Outlook and Adobe
- Possess a work history that reflects strong written and oral communication skills
- Ability to work independently as well as with a team to achieve department goals
- Strong time management skills and the ability to meet deadlines in a high-volume environment to ensure compliance with various agencies and state laws
- Strong analytical and problem-solving skills
- Typing skills- at least 40-50 WPM
Desired Qualifications
- mortgage servicing experience
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