Mortgage Consumer Direct Sales Consultant Bilingual (SAFE)
Hybrid · Tempe, Arizona, United States
Job Summary
Mortgage Consumer Direct Sales Consultant role at Wells Fargo focusing on inbound/outbound calls to promote mortgage products, understand customer needs, present loan options, and guide clients through the origination process. Responsibilities include independent judgment on loan applications, pricing, and rate locking, collaboration with fulfillment partners, maintaining high client satisfaction through proactive communication, and navigating multiple systems to capture customer information. Requires compliance with the SAFE Mortgage Licensing Act and LO regulations; Spanish/English bilingual ability is desired. This position operates on a hybrid schedule (one week in office, one week remote) and emphasizes customer relationship development within a regulated mortgage environment.
Required Qualifications
- 2+ years of Mortgage Consumer Direct Sales experience
- Bilingual speaking and listening proficiency in Spanish/English
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