Mortgage Branch Manager - Non-Producing; BR 82
RemoteLinden, Texas, United States
Job Summary
Manage the Loan Production Office (LPO) daily operations while supervising a team of at least two full-time employees. Lead hiring decisions, mentor staff, and conduct regular business planning and sales strategy meetings. Meet minimum monthly production levels of five funded mortgage units by developing relationships with prospects, educating customers on loan products, and assisting with loan structuring. Ensure strict adherence to bank policies, regulatory requirements, and compliance training while monitoring loan pricing and safeguarding borrower information. Report suspected fraud immediately and manage expenses and profit/loss to enhance branch success. This non-producing manager role focuses on operational excellence, talent management, and business growth within Texana Bank's East Texas and Arkansas branches.
Required Qualifications
- Proven leadership experience in mortgage lending and loan production management
- Strong knowledge of mortgage products, pricing, and regulatory compliance
- Excellent communication, negotiation, and relationship-building skills
- Ability to drive sales and business growth while maintaining operational integrity
- Proficiency in mortgage software tools and financial analysis
- Commitment to team development and customer education
- Must be able to supervise and manage the daily operations of the LPO
- Must be able to oversee a team of at least two full-time LPO employees
- Must be able to lead hiring and firing decisions
- Must be able to mentor and coach employees
- Must be able to conduct regular business planning and sales strategy meetings
- Must be able to maintain an open-door policy
- Must be able to ensure all employees comply with bank-mandated compliance training
- Must be able to meet or exceed minimum monthly production levels of five (5) funded mortgage units per month
- Must be able to develop and maintain strong relationships with prospects, customers, and referral partners
- Must be able to educate customers on the mortgage loan process, products, pricing, and payment structures
- Must be able to assist customers in structuring loans to meet financial needs and goals
- Must be able to continuously recruit additional personnel
- Must be able to ensure adherence to bank policies, regulatory requirements, and industry best practices
- Must be able to monitor loan pricing management
- Must be able to immediately report suspected fraud or unauthorized activities
- Must be able to maintain stringent safeguards on borrower non-public personal information
- Must be able to assist in managing expenses, P/L, and overall business strategy
- Must be strictly prohibited from engaging in any loan origination activities
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