Mobile Service Field Specialist
$70,000–$84,000 year
On-site · Queens, New York, United States
Job Summary
Mobile Service Specialist to guide dealerships through installation, training, and adoption/growth of their Mobile Service business; coach and mentor dealerships to embrace Mobile Service; listen, analyze feedback, and develop action plans to improve efficiency and performance; build partnerships with dealership staff and Customer Experience teams; leverage Remote Experience tools and data-driven insights to drive utilization and success; travel across assigned dealer territory with a home base and a reliable vehicle; stand for extended periods and occasional lifting of equipment; 2+ years of customer-facing or coaching/training experience; teaching mindset and a desire to improve processes; bonus points for college degree or teaching/coaching background.
Required Qualifications
- 2+ years of customer-facing or coaching/training experience
- A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights)
- Experience in customer service, training, or dealership operations
- Comfort with technology, data analysis, and creating clear action plans
- The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs.
- A college degree (or are currently working toward one) is a bonus point
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.