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988 LifelinePosted 2 weeks ago

Mobile Outreach Intake Worker

$45,843–$53,685 year

On-siteBuffalo, New York, United States

Full TimeBachelors Degree

Job Summary

Provide intake services and conduct telephone follow-up for referrals to the Emergency Outreach and Trauma Response Program. Prioritize client safety, suicide prevention, and hospital diversion while maintaining accurate records in a rapidly changing environment. Manage multiple tasks independently with strong verbal and written communication skills. Work onsite at Crisis Services in Buffalo, NY, four 10-hour days weekly from Wednesday to Saturday between 11:00 am and 9:00 pm. Earn $22.04 to $25.81 per hour as a full-time employee.

Required Qualifications

  • A degree from an accredited college and/or university in a human services-related field
  • A minimum of one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting (with Bachelor's degree)
  • A minimum of three (3) years of applicable professional experience (with Associate's degree)
  • Strong verbal and written communication skills
  • Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records
  • Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment
  • Full Time, 40 hours/week
  • Four (4) 10-hour days/week
  • Wednesday - Saturday from 11:00am-9:00pm
  • Onsite at Crisis Services, 100 River Rock Road, Suite 300, Buffalo, NY

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