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T-MobilePosted 1 month ago

Mobile Expert

$40,560–$40,560 year

On-siteLynden, Washington, United States

Part TimeLarge

Job Summary

Serve customers and sell T-Mobile devices and services while building loyalty and leveraging digital tools for onboarding. Complete training on in-store experiences, new skills, and reference resources to uncover customer needs and recommend solutions. Partner with employees across channels, including business and customer service, to meet performance targets for sales, customer experience, and quality of sale metrics. Make the most of shift time by seeking information between customers and learning about wireless innovations.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Change Agility
  • Communication
  • Customer Problem Solving
  • Customer Service
  • Engaging People
  • Multitasking
  • Sales
  • Teamwork Orientation

Desired Qualifications

  • 30 days T-Mobile Mobile Associate experience
  • 6 months of customer service and/or sales experience
  • Retail environment

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