Mobile Expert
$42,640–$42,640 year
On-siteSan Jose, California, United States
San Jose, California, United StatesOn-sitePart Time$42,640–$42,640 yearLarge
Part TimeLarge
Job Summary
Serve customers and sell devices and services while building loyalty and leveraging digital tools for onboarding. Complete training on in-store experiences, new skills, and system knowledge to uncover customer needs and recommend solutions. Partner with employees across channels and consistently seek information between customers to learn about wireless innovations. Meet performance targets for sales, customer experience, and quality of sale metrics within a fast-paced retail environment.
Required Qualifications
- High School Diploma/GED
- At least 18 years of age
- Legally authorized to work in the United States
- Change Agility
- Communication
- Customer Problem Solving
- Customer Service
- Engaging People
- Multitasking
- Sales
- Teamwork Orientation
Desired Qualifications
- 30 days T-Mobile Mobile Associate experience
- 6 months of customer service and/or sales experience
- Retail environment
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