Mobile Expert, Bilingual

Serve and sell to customers while delivering a best-in-class experience and building loyalty. Consistently leverage digital tools during interactions and onboarding. Complete training on the T-Mobile in-store experience, new skills, processes, systems, and reference resources. Maximize time on shift by seeking information between customers and learning about wireless and technology innovations. Partner with T-Mobile employees across channels, including business and customer service. Meet performance targets for sales, customer experience, and quality of sale metrics.