Mobile Associate, Store-in-Store, Retail Sales
$37,440–$37,440 year
On-siteEaston, Pennsylvania, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through solution-based selling techniques, deepen relationships via the T-Mobile app, and follow up to capture referrals and manage Be Back processes. Complete required training on store operations, products, and systems while performing opening/closing procedures, securing kiosk assets, and partnering with nearby locations for customer onboarding. Review personal results and promotions daily to remain customer ready.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Retail environment preferred
- At least 18 years of age
- Legally authorized to work in the United States
- Effective at balancing customer experience and performance goals
- Desire to be a part of the game-changing T-Mobile store team
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Travel Required (Yes/No): No
Desired Qualifications
- Retail Sales
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