Mobile Associate, Store in Store - Retail Sales
$40,560–$40,560 year
On-siteYorba Linda, California, United States
Job Summary
Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while managing onboarding processes and capturing referrals. Perform store operations including opening and closing procedures, securing kiosk assets, and practicing skills with nearby store locations. Review personal results and promotions daily to remain customer-ready and exceed sales targets. Partner with leadership teams to support account setup and device servicing.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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