Mobile Associate, Store-in-Store - Retail Sales

Mobile Associate, Store-in-Store at T-Mobile engages with customers in a high-traffic retail setting to educate, demonstrate, and recommend T-Mobile solutions. Responsibilities include proactively interacting with a broad range of customers, using digital self-serve tools, onboarding customers to self-serve processes and the T-Mobile app, identifying customer needs, and applying solution-based selling. The role requires learning the in-store experience, understanding current promotions, maintaining store operations (opening/closing procedures, asset security), partnering with nearby stores, and building relationships to drive sales and customer satisfaction. Candidate must have a High School Diploma/GED and at least 6 months of customer service or sales experience; travel is not indicated, and the position is described as part-time with benefits for both part-time and full-time employees. The role emphasizes coaching, communication, product knowledge, relationship building, and sales techniques with a focus on customer education and engagement.