Mobile Associate, Store in Store - Retail Sales

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users on app utilization, and follow up to capture referrals and manage "Be Back" processes. Partner with nearby store locations to fully onboard customers, perform store operations including opening and closing procedures, and securely manage kiosk assets. Review personal results and current promotions daily to remain customer-ready while building rapport and loyalty with every interaction.