Mobile Associate, Store in Store - Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users on app utilization, and drive sales activity by following up on referrals and managing "Be Back" processes. Perform store operations including opening and closing procedures, securing kiosk assets, and partnering with nearby locations for customer onboarding. Complete training on new products and systems, review personal results and promotions daily, and practice skills while building rapport with customers to exceed expectations.